• DMF Sourcing
 

Faq

This page contains a list of the most frequently asked questions, hopefully you will find an answer to your questions, if not you can always get in touch with us and we will be happy to answer any further questions that you may have.

What are the benefits of using us a sourcing company and buying direct?

"We are very experienced at sourcing in China and very few companies have Chinese partners as we have. This ensures that we find the right factory and negotiate on your behalf the best possible prices. By buying direct from the manufacturer you should improve your profit margins considerably."

Is there a minimum order quantity that we have to buy? "The minimum order quantity which is known as the MOQ depends very much on the type of product and/or the factory you deal with. You don't have to order a full or half container but normally the more product you order brings down the shipping costs. We can also arrange delivery direct from the factory to your designated delivery address."

What currency do I deal in?

Payment is made in your local currency.

How do I pay for the goods ordered?

"It is normal to pay one third the order value along with the confirmed order as a deposit. Most Chinese suppliers will require the balance to be paid when the goods are ready to be shipped."

How long will it take from placing the order to receiving the goods?

"Obviously different products take different manufacturing times but as a guide it will take around 3 to 4 weeks to manufacture and then you have to allow for 3 to 4 weeks shipping by sea so overall you have to allow at least 8 weeks but it is safer to look at 10 weeks."

What if, despite all the assurances, the products are not up to scratch?

The agreement is with the sample and specification. If in the unlikely event the product is different to that, then we work to resolve the problem. Be it replacement goods, correction of the product, reduction in price. What is the most practical solution for both parties? Business is always a relationship game, and almost all of our clients are after repeat orders, so they want to find a practical solution going forward. We never walk away. This is a major benefit of dealing with Product Sourcing Services.

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